Privacy Policy

This Privacy Policy governs the manner in which Munki Magik collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.munkimagik.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Munki Magik

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Personal information we at Munki Magik collect includes names, email addresses, postal addresses, billing addresses, phone numbers and which platform brought customers to our website and which products were purchased. For our mailing list we also collect date of birth and gender information.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site uses analytics "cookies" to enhance User browsing experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Munki Magik may collect and use Users personal information for the following purposes:

- To improve customer service.  Information you provide helps us respond to your customer service requests and support needs more efficiently

- To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site. We may use feedback you provide to improve our products, services and Site content

- To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. Users may also receive emails that include special offers, company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. If you have provided feedback on our products or services, we may share your feedback and your first name and first half of your postcode/zipcode with other visitors to our Site and on social media platforms.

Your rights

You have the right to request all personal information we have collected from you and also the right to request that we delete any personal information we have collected from you.

Third Party links

Here are links to the privacy policies of the third parties we use to operate our business:

Online stores:

Shopify - who host our website

https://www.shopify.com/legal/privacy

Folksy

https://folksy.uservoice.com/knowledgebase/articles/54066-4-privacy-policy

Emails:

Zoho - who host our email

https://www.zoho.eu/privacy.html

Mailchimp

https://mailchimp.com/legal/privacy/

Sendinblue

https://www.sendinblue.com/legal/privacypolicy/

Taking payments:

Paypal

https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Social Media:

Facebook

https://www.facebook.com/full_data_use_policy

Twitter

https://twitter.com/en/privacy

Instagram

https://help.instagram.com/519522125107875

Pinterest

https://policy.pinterest.com/en-gb/privacy-policy

Changes to this privacy policy

Munki Magik has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Munki Magik

https://www.munkimagik.co.uk

27 Otterburn Gardens Isleworth Middlesex TW7 5JL

+44 7984 783837

+44 7932 692035

info@munkimagik.co.uk

This document was last updated on 13th August 2021